We reply to every message
Email tamparongsarahrose@gmail.com for anything about activation, licensing, billing, privacy requests, or bug reports. Typical response time is within one business day. For a quicker back-and-forth, send a direct message on Facebook using the link below.
Before you write
- Include the email address on your license.
- Tell us whether the issue is on the web portal or in the Chrome extension.
- A screenshot of the error helps us fix it faster — Snappy is good at those.
Common requests
- Moving to a new computer — ask us to reset your device slots, then re-activate with the same code.
- Lost activation code — we can resend it to the email on the license.
- Data deletion — we remove your activation record on request.